Frequently Asked Questions

We carry a wide range of rugs including Persian, modern, shaggy, flatweave, and custom-made pieces. Each collection is curated for quality, craftsmanship, and lasting character.

Many of our rugs are handcrafted by skilled artisans using traditional techniques passed down through generations. Product pages will indicate whether a piece is handmade or machine-crafted.

Yes — we offer custom sizing on select collections. Get in touch with our team and we'll work with you to find the right dimensions for your space.

Regular vacuuming is recommended to keep fibers fresh. For spills, blot immediately with a clean, dry cloth — avoid rubbing. For deeper cleaning, we recommend professional rug cleaning.

Add items to your cart directly from any product page and proceed to checkout. You can also submit a quote request if you'd like a personalised recommendation first.

Yes — we offer special pricing for bulk and trade orders. Reach out to us with the details of what you need and we'll put together a quote.

Yes, all prices displayed on our site are in Philippine Peso (PHP). International orders may be subject to currency conversion at checkout.

We accept returns within 7 days of delivery for items in their original, unused condition with packaging intact. Please contact us before returning any item so we can guide you through the process.

Please photograph the item and contact us within 48 hours of delivery. We'll arrange a replacement or refund promptly — your satisfaction is our priority.